Honeywell Home 7 Day Programmable Thermostat

Description

The Honeywell Wi-Fi Programmable Thermostat is designed for the way you live - connected and online. You can control it from anywhere in your business or anywhere in the world. Control your indoor temperature settings with the touch of a button by downloading the free app to monitor your heating and cooling systems from your laptop, tablet or smartphone. This Wi-Fi Programmable Thermostat also works with leading smart home companies including Amazon Alexa, Google Assistant, IFTTT, and Samsung SmartThings.

This Honeywell Thermostat:

Remote Access via smart-phone or computer
Free smart-phone app for iphone and Android
Intelligent Alerts high/low temperature notifications of unusual temperature swings and loss of connection

Warranty: 1 Year Limited

View Spec Sheet

Shipping & Returns

Shipping

Due to extended and highly variable shipping times, orders may take 1-3 weeks to be delivered. You will receive a shipping confirmation once the order ships which will include a tracking number. If you do not receive a shipment confirmation within 2 weeks or your package within 3 weeks, feel free to contact customer support.

We only can ship to your Ameren Missouri service address.

A confirmation email will be sent with the tracking code after your order has shipped.

For any questions regarding returns or shipping please call 877-215-5752.

General Item Returns

Eligible Time Period: 30 days from delivery date

Non-Eligible Items: opened or installed thermostats, caulks, foams, mastic, tapes, and items that are not in original condition

We want you to be satisfied with the products purchased from us, but are unable to refund products that have been installed, for which the original packaging has been destroyed, or that are otherwise not in original condition and resalable. You are responsible for returning products in a safe, unbroken condition, so please pack returns carefully. You may want to insure returns of valuable merchandise. Upon receipt a credit equal to the product purchase price will be issued to you through the same payment method you used to pay for the order.

Incorrectly Shipped Orders

Eligible Time Period: 2 business days from delivery date. Depending on the original method of shipment we will either issue a FedEx or UPS Call Tag or send a prepaid return address label for you to return the incorrectly shipped merchandise. We will ship a new order for the correct merchandise within one business day.

Damaged Item Returns

Eligible Time Period: 2 business days from delivery date. If an order has arrived damaged you should notify both Ameren Missouri and the carrier within 2 business days. All packaging should be kept because the carrier may choose to inspect the damaged goods and shipping box at the delivery address. Ameren Missouri will issue a credit to the customer pending confirmation from the carrier. We may or may not request return of the damaged goods. If we do request that the goods be returned Ameren Missouri will either issue a FedEx or UPS call tag or provide a prepaid return address label to be used for returning those items damaged in transit.

Defective Item Returns (Smart Thermostats)

If smart thermostat is deemed truly defective by the manufacturer, NOT incompatible, contact the thermostat manufacturer to discuss replacement. See Below.

Defective Google Nest:

Chat

Call: 1.855.469.6378

Defective Ecobee:

Call: 1.877.932.6233

Email: support@ecobee.com

Defective Emerson:

Get Support

Call 1.888.605.7131

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

Items must be returned within 45 days of invoice to be eligible for credit.
Returned items must be received by the supplier AM Conservation Group (AMCG) in new condition and in the original packaging to be eligible for a refund.
AMCG will send you Return Merchandise Authorization (RMA) documentation which must be included with shipment and RMA number printed on each package in order for returned material to be received at AMCG.
A 20% re-stocking charge will be assessed on all returns unless the return is a result of an error made by AMCG or the product is faulty.
Return shipping cost is the responsibility of the customer unless the return is a result of an error made by AMCG, in which case, AMCG will issue FEDEX or UPS labels to have the product picked up.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. If you have created an account on the Ameren Missouri Store you can also submit a return request but visiting your My Account page.

Specifications

Product Specifications:

Category:

Smart Thermostats

Warranty:

1 Year Limited

Smart Home Compatibility:

Alexa

Smart Home Compatibility:

Google Assistant

Smart Home Compatibility:

Samsung SmartThings

Smart Home Compatibility:

IFTTT

Smart Home Compatibility:

Bonomi

Smart Home Compatibility:

Wink

Smart Home Compatibility:

Stringy

System Requirements:

Use with single of multistage systems (C-wire required)

FAQs

Promotion FAQs

How do I complete my enrollment in the Peak Time Savings program?

First, make sure you receive a confirmation email that we received your order. Upon receiving your new smart thermostat, download the free Sensi app for easy DIY installation instructions. You’ll be asked to login or create a new Emerson account and then it will walk you through every step of the installation process. Once installed, follow this link, complete the form and log on to your Emerson account. Authorize the Peak Time Savings Program to connect with your thermostat and that's it! You're on your way to savings! Your new smart thermostat's serial number is pre-recorded in the system, just for you, so please do not resell or gift the thermostat to others, as it may result in your account being charged back the $50 sign-up bonus received as part of this offer.

What do I get for participating?

As part of completing your enrollment in the Peak Time Savings program with this offer, you receive the free Sensi Smart Thermostat with free shipping, excluding tax. Additionally, you will receive $25 each year you continue to participate in the Peak Time Savings Program. If you do not complete your enrollment in the Peak Time Savings program within 60 days, your account will be charged back the $50 sign-up bonus received as part of this offer to make the thermostat free. We will send you 3 email reminders about enrollment before your account is charged. Should you unenroll and decide to reenroll at a later date, you will be eligible to receive the annual incentive based on your new enrollment date but cannot receive the sign-up bonus again.

Is everyone eligible? Why did I receive a message saying I don't qualify, or you can't identify my account?

The offer is open to customers with an active Ameren Missouri residential electric account that isn’t listed in the medical registry or has a net metering rate. Customers who have previously received a smart thermostat rebate, such as smart thermostats purchased through the Ameren Missouri Online Store, do not qualify for this promotional offer. If you receive an error in validating your account when entering your address information, please try using your account number, which is unique, before contacting customer service. New accounts may take a few weeks before they are populated in the systems for this promotion. If you have a new account and it shows as not found, please try again the following week. The offer is open to customers with an active Ameren Missouri residential electric account that isn’t listed in the medical registry or aren't on a net metering rate. Customers who have previously received a smart thermostat rebate, such as smart thermostats purchased through the Ameren Missouri Online Store, do not qualify for this promotional offer. Complete qualifications are available on the Peak Time Savings page for Sensi Smart Thermostats. If you receive an error in validating your account when entering your address information, please try using your account number, which is unique, before contacting customer service. New accounts may take a few weeks before they are populated in the systems for this promotion. If you have a new account and it shows as not found, please try again the following week.

How does shipping work? When will I get my smart thermostat?

Once we receive an order, we begin fulfilling it right away and orders cannot be cancelled or changed. Orders must ship to the address where you receive Ameren Missouri electric service. If you have concerns about package security, please take appropriate precautions to receive your shipment when the tracking indicates it will be delivered. If you need to change this address for security reasons only, please contact customer service before placing your order at 1.877.215.5752.

Due to the extended and highly variable shipping times we’re seeing, please know that your order may take 2-4 weeks to be delivered. You will receive a shipping confirmation with a tracking number once the order ships. Orders will ship via FedEx SmartPost and are typically delivered to your door by your regular USPS carrier, but are occasionally delivered directly by a FedEx driver.

Is there a thermostat installer that I can contact if I decide to have it installed?

Most folks can easily install the thermostat themselves. In case you need an installer’s help, please use our easy to use Find a Contractor tool to locate a thermostat installer near you. Normal installer fees and charges will apply. Be sure to inquire charges before making the appointment.

Who do I contact if I have additional questions?

If you have questions or require assistance, email the program at savings@amerenmissouri.com or call us at 1.877.215.5752. We are happy to address any additional questions you may have.